This is a privacy policy for Captese. You will find all the details about how we are collecting and using any personal information. Though we keep some of the data, you still have full control over what you want to share.
Who we are
Our website address is: https://captese.com. This e-commerce site is part of Drivaan Inc, which is located in Hyderabad, India.
Captese is committed to safeguarding your privacy. Contact us if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.
Definitions
Here are some of the definitions which will be used extensively on this page.
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – Our Website Captese.
Please use these definitions to clearly understand the privacy policy of Captese.
Data Protection Principles
We promise to follow the following data protection principles:
- Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
- Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
- Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
- Processing is limited to a time period of 3 years. We will not store your personal data for longer than needed.
- We will do our best to ensure the accuracy of data.
- We will do our best to ensure the integrity and confidentiality of data.
Data Subject’s rights
The Data Subject has the following rights:
- Right to Information – meaning you have to right to know how your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
- Right to Access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
- Right to Rectification – meaning you have the right to request rectification of your Personal Data.
- Right to Erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
- Right to Restrict Processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
- Right to Object to Processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
What Personal Data We Collect And Why We Collect It
Here is what data we gather and how we process it on Captese.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, to ship the product bought by you, or to make our services better.
We collect information about you in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. We also collect information during the checkout process on our store. Let’s go over the information that we collect.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- We’ll also use cookies to keep track of cart contents while you’re browsing our site.
- When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 03 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Comments
When visitors leave comments/reviews on the site we collect the data shown in the comments/review form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment/review, your profile picture is visible to the public in the context of your comment.
We do use third party service as a spam detection tool and pass commenter’s name, email address, site URL, IP address, and user agent to them so that they can detect the spam and in case they mark it as spam, we will remove the comment from our blog.
The Gravatar and Akismet service privacy policy is available here: https://automattic.com/privacy/.
Media
If you upload images to the website with your comments/reviews, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact/Support Forms
If you use the contact or support form to ask any questions or make a suggestion, we collect the data shown in the contact/support form.
The actual submission data is stored in the database of the site and is emailed directly to us. This email will include the submitter’s IP address, timestamp, name, email address, website, and message.
We keep that data for a period of one year so that we can refer it back. You can always send us a request to delete that if you want it to be removed early.
Cookies
If you leave a product review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another product review. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Email Subscriptions
We do allow multiple email subscription options to our readers. You can subscribe to receive latest offers and new product information through email, receive replies to your reviews or our exclusive tips and tricks emails.
To initiate and process subscriptions, the following information is used: subscriber’s email address and the ID of the post or comment (depending on the specific subscription being processed).
In the event of a new subscription being initiated, we also collect some basic server data, including all of the subscribing user’s HTTP request headers, the IP address from which the subscribing user is viewing the page, and the URI which was given in order to access the page (REQUEST_URIand DOCUMENT_URI). This server data used for the exclusive purpose of monitoring and preventing abuse and spam.
If you do not want to receive any emails from Captese, you can always unsubscribe from the email subscription service. Each email sent by us contain a link which can be used to unsubscribe from the service.
Protection
In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.
We track following activities – Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.
Below data is synced with Jetpack – Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.
Payments
We accept payments through Paytm Payment Gateway. When processing payments, some of your data will be passed to Paytm, including information required to process or support the payment, such as the purchase total and billing information. Please see the Paytm Privacy Policy for more details.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain The Data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Email subscription does not have any expiry and they will be active as long as you do not unsubscribe from those.
Children
We do not intend to collect or knowingly collect information from children. We do not provide any services to children.
How We Secure Your Data
We do our best to keep your Personal Data safe. We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can, to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret. Use some best practices to create your password so that it can be saved from the hacking attempts.
How To Reach Us
You can always reach us by using the Contact Us page. Please allow us a day to take a look at your request and respond.
Choices
You have several choices available when it comes to information about you:
- Limit Access to Information On Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps.
- Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
- Set Your Browser to Reject Cookies: At this time, Captese does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using Captese, with the drawback that certain features of Captese may not function properly without the aid of cookies.
Where we send your data
Visitor reviews may be checked through an automated spam detection service.